Privacy & Rights

1.Scope of This Policy

This policy applies to information collected through this website, our inquiry and booking forms, email and phone communications, and the delivery of our services — including event planning and coordination, creative and production services, and tattoo services provided under the RichInk brand.

This policy does not apply to third-party platforms we may use or link to, including social media, booking, and payment services, each of which maintains its own privacy practices.

2.Information We Collect

We collect only what we need to respond to you and deliver our services.

Information you give us

• Name, business name, and title
• Email address and phone number
• Event details — dates, venue, guest count, budget range, scope, and preferences
• Reference materials, inspiration, branding assets, and creative direction you share
• Billing and transaction details submitted through our payment processor
• Correspondence and any other information you choose to provide

Information collected automatically

• Browser and device type, operating system, and general location derived from IP address
• Pages visited, referring source, time on site, and general traffic patterns

We do not attempt to identify individual visitors from automatically collected data.

3.How We Collect It

Information reaches us when you submit a form on this website, email or call us, message us through social media, book or pay through a third-party platform, sign a service agreement or consent form, or browse this website while cookies or analytics are active.

4.How We Use Information

We use the information we collect to:

• Respond to inquiries and provide quotes, proposals, and consultations
• Book, schedule, coordinate, and deliver contracted services
• Communicate about bookings, appointments, changes, and follow-up
• Process payments, issue invoices, and maintain financial records
• Coordinate with vendors and partners where necessary to execute an event
• Maintain internal business records and meet legal, tax, and insurance obligations
• Improve our website, services, and client experience
• Send updates or marketing communications where you have opted in
• Protect our business, clients, staff, content, and operations, and prevent fraud or misuse

We do not use your information for automated decision-making that produces legal or similarly significant effects.

5.Legal Bases for Processing

Where required by applicable law, we process personal information on the basis of: performance of a contract with you; your consent, which you may withdraw at any time; our legitimate business interests in operating, securing, and improving our services; and compliance with legal obligations.

6.Health Information & RichInk

Before a tattoo procedure, clients are asked to disclose relevant medical conditions, allergies, medications, skin conditions, and pregnancy status, and to complete a written consent and release form. We use this information only to assess suitability, to perform the service safely, and to maintain the records required by applicable health, licensing, and insurance requirements.

Government-issued photo identification is verified for age at the time of service. We record only that identification was checked and the client’s date of birth where required — we do not retain copies of identification documents unless a licensing authority requires it.

Health and consent records are stored separately from marketing lists, are accessible only to those who need them, and are retained for the period required by law or by the studio at which services are performed. Where RichInk services take place at a licensed third-party studio, that studio may maintain its own records under its own privacy practices.

7.How We Share Information

We share information only where it is reasonably necessary, and only to the extent required. Categories of recipients include:

• Service providers — website hosting, form processing, email delivery, scheduling, and analytics
• Payment processors — to complete transactions and process deposits and balances
• Vendors and partners — venues, caterers, entertainers, creatives, rental providers, and contractors, where needed to execute your event
• Professional advisors — accountants, insurers, and legal counsel where appropriate
• Authorities — where required by law, subpoena, or legal process, or to protect our rights, safety, property, clients, or business interests

We may also transfer information in connection with a merger, acquisition, restructuring, or sale of business assets. We do not share health information collected for tattoo services with vendors, partners, or marketing providers.

8.We Do Not Sell Your Information

We do not sell your personal information, and we do not share it for cross-context behavioral advertising. We do not trade, rent, or license client lists to third parties for their own marketing purposes.

9.Payment Processing

Payments are processed by third-party providers, including Square. Card numbers and full financial account details are submitted directly to the processor — we do not collect, view, or store complete payment card information on our systems. We retain only transaction records such as amount, date, service, and confirmation reference. Your use of a payment platform is also governed by that provider’s own terms and privacy policy.

10.Cookies & Website Analytics

This website may use cookies and similar technologies to keep the site functioning, remember preferences, and understand general usage patterns. Some cookies are essential to site operation; others support analytics and performance measurement.

You can control or disable cookies through your browser settings, though some site features may not function properly as a result. Where required by law, we will request consent before setting non-essential cookies. This site does not currently respond to browser “Do Not Track” signals.

11.Email & Text Communications

When you submit an inquiry or book a service, you consent to receive communications from us relating to that inquiry or booking by email, phone, or text message. These service-related messages are necessary to deliver what you requested.

Marketing and promotional messages are sent only where you have opted in. You may opt out at any time by using the unsubscribe link in any marketing email, replying STOP to a text message, or contacting us directly. Opting out of marketing does not stop essential communications about an active booking. Message and data rates may apply.

12.Data Retention

We keep personal information only as long as needed for the purpose it was collected, including to deliver services, maintain business and financial records, resolve disputes, and satisfy legal, tax, insurance, and licensing obligations.

Inquiries that do not result in a booking are generally retained for a limited period and then deleted or anonymized. Client and financial records are retained for the periods required by applicable law. Health and consent records related to tattoo services are retained for the period required by health and licensing authorities.

13.Data Security

We take reasonable administrative, technical, and operational steps to protect the information submitted to us, including limiting access to those who need it, using reputable service providers, and securing our accounts and systems.

However, no website, digital transmission, or storage system can be guaranteed to be completely secure. By using this website or our services, you acknowledge that you provide information at your own risk. If we become aware of a breach affecting your personal information, we will notify you and any required authority as applicable law requires.

14.Children’s Privacy

This website and our services are intended for adults. We do not knowingly collect personal information from anyone under 18. Tattoo services are provided only to clients 18 or older, without exception.

Where an event involves minors as attendees, we handle any related details provided by the client — such as guest counts, dietary needs, or accessibility requirements — solely to deliver the contracted service. If you believe a minor has provided us personal information, contact us and we will delete it promptly.

15.Your Privacy Rights & Choices

Subject to applicable law and to our legal, contractual, and recordkeeping obligations, you may ask us to:

• Access the personal information we hold about you
• Correct inaccurate or outdated information
• Delete personal information we no longer need to retain
• Restrict or object to certain processing
• Withdraw consent where processing is based on consent
• Opt out of marketing communications

To make a request, contact us using the details at the end of this policy. We may need to verify your identity before responding, and we will respond within the timeframe required by applicable law. We will not discriminate against you for exercising these rights.

Some information cannot be deleted on request — for example, financial records required for tax purposes, signed agreements, and health or consent records required by licensing authorities.

16.State Privacy Rights

Residents of certain states have additional rights under state privacy laws, which may include the right to know what personal information is collected and how it is used, the right to request deletion or correction, the right to opt out of sale or targeted advertising, and the right to appeal a denied request.

As stated above, we do not sell personal information or use it for cross-context behavioral advertising. To exercise any state privacy right, contact us using the details below and identify the state in which you reside.

17.Client Content & Confidentiality

Ideas, event details, creative direction, inspiration, preferences, guest information, and materials shared with us for planning, coordination, media, or production purposes are treated with professional discretion and shared only as needed to deliver the service.

Where confidentiality is important — private events, unannounced launches, high-profile guests — a written confidentiality or non-disclosure request should be made in advance so appropriate handling can be applied.

Sharing materials with us does not transfer ownership of our business methods, proposals, creative frameworks, pricing structures, documents, systems, or original content.

18.Our Intellectual Property Rights

All content created, published, displayed, written, designed, or produced by us — including text, service descriptions, branding, logos, graphics, visual layouts, proposals, planning documents, media concepts, creative direction, tattoo artwork, and original materials — remains our property unless otherwise stated in writing.

No portion of our website, branding, language, materials, service structures, creative concepts, or proprietary content may be copied, reproduced, republished, distributed, modified, scraped, exploited, or used for commercial, competitive, or machine-learning training purposes without prior written permission.

Custom tattoo designs remain the artistic property of the artist. Commissioning a piece does not transfer copyright or reproduction rights in the underlying artwork.

19.Use of This Website

This website and its content are provided for general information and legitimate business inquiry only. Duplication, scraping, automated data collection, imitation, misrepresentation, unauthorized reposting, and infringement of our branding or content are strictly prohibited, and we reserve the right to pursue available remedies.

20.Photography, Media & Portfolio Rights

Unless restricted by written agreement made in advance, we may reference completed projects, event visuals, tattoo work, and approved media for portfolio, promotional, editorial, archival, social media, and business development purposes.

Requests for confidentiality, anonymity, or restricted use should be made in writing before the event or service date, and we will use commercially reasonable efforts to honor documented restrictions. Third-party photography, videography, performances, and vendor-produced materials remain subject to the rights and licenses of their respective creators unless otherwise agreed in writing.

21.Third-Party Links & Platforms

Our website and communications may link to third-party platforms, vendors, payment processors, social media, and external websites. We do not control and are not responsible for the privacy practices, content, security, or operations of those third parties. Review their policies separately before providing information to them.

22.Policy Updates

We may update, revise, or modify this Privacy & Rights Policy at any time. Any updated version will be posted on this page with a revised “last updated” date. Material changes will be identified where practicable. Continued use of our website or services after an update constitutes acceptance of the revised policy.

23.Contact

To ask a question, make a privacy request, or raise a concern about how your information is handled, contact us using the details below. Please include enough detail for us to identify your records and respond accurately.